Cancellations, Returns & Refunds

Order Cancellations

We accept order cancellations for all in-stock items, provided the order has not yet been dispatched.

Because we aim to process and ship orders quickly (within 24-48 hours), please email us immediately if you wish to cancel. Once an order has been handed over to the courier, it can no longer be canceled and must be processed as a Return.

Returns Policy

We offer returns for eligible items within 30 days of receipt. To be eligible for a return, the following conditions must be met:

• Items must be in an unused condition.
• All original parts and accessories must be included.
• Items must be undamaged and in their original packaging.

Products not returned in their original, unused condition will not be eligible for a refund. Custom commissions or mail-in modification services are strictly non-refundable.

Return Shipping: Customers are liable for all return shipping costs. We strongly recommend using a tracked shipping service, as we cannot guarantee we will receive your returned item.

How to initiate a Return

To start a return, please send an email to [email protected] with your Order Number and the reason for the return.

Once approved, please mail your securely packaged return to:

Refund Process

Once your return is received, our team will inspect the items to ensure they meet our return conditions. We will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method. Please note that it can take multiple business days for your bank or credit card company to process and post the funds to your account.

*Original shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your total.